Privacy Policy

Effective Date: July 2026

This Privacy Policy explains how DSRT Surf (“we,” “us,” or, “our,”) collects, uses, discloses, and

protects personal information obtained through our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Billing and payment information

• Any information you voluntarily provide to us

Non-Personal Information

• Browser type

• Device information

• IP address

• Pages visited and time spent on our website

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services

• Communicate with you, including responding to inquiries

• Process payments and transactions

• Improve our website, services, and customer experience

• Send updates, promotions, or marketing communications (you may opt out at any time)

• Comply with legal obligations

3. How We Share Information

We do not sell or rent your personal information. We may share your information only:

• With trusted service providers who assist us in operating our business (e.g., payment

processors, email services)

• When required by law or legal process

• To protect the rights, property, or safety of our business, customers, or others

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Enhance website functionality

• Understand website usage and performance

• Improve marketing and analytics

You can disable cookies through your browser settings, though some features of our site may

not function properly.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal

information from unauthorized access, loss, misuse, or disclosure. However, no method of

transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your personal information

• Opt out of marketing communications

To exercise these rights, contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy

practices or content of those sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page

with an updated effective date.

9. Information Collection

DSRT Surf collects and stores the phone numbers of individuals who voluntarily opt in to receive SMS messages from our company. We may also collect related information such as message history, timestamps, and interaction data for communication purposes, service improvement, and compliance requirements.

SMS consent and mobile opt-in information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

No mobile opt-in data will be shared with third parties.

Use Case – External Conversational SMS

These messages are sent as external conversational communications between you and DSRT Surf. Messages are typically sent in response to a message or inquiry you initiate and are used for direct communication regarding your services, scheduling, orders, or inquiries.

These communications are strictly conversational and service-related.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no data transmission over the internet or mobile networks can be guaranteed to be completely secure.

Opt-Out Method

You may opt out of receiving SMS messages from DSRT Surf at any time.

To opt out:

Reply STOP to any text message you receive from us.

After sending STOP, you will no longer receive SMS messages from us unless you choose to opt in again.

You may also contact our office directly to request removal from our messaging list.

Help Instructions

If you need assistance with our SMS communications:

Reply HELP to any message you receive from us, or contact us directly through our website or office phone number.

Additional Options

Providing consent to receive SMS messages is optional. If you do not wish to receive SMS communications, simply do not check the SMS consent box on our forms.

Standard Messaging Disclosures

Message Terms

Message and data rates will apply.

Message frequency may vary. SMS frequency may range between 5–1000 messages daily across the organization depending on the conversation.

You may opt out at any time by texting STOP.

You may opt back in by texting START.

For assistance, text HELP or visit our Privacy Policy and SMS Terms and Conditions.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

DSRT Surf

Email: bookings@dsrtsurf.com

Phone: 760 273 7873